Although we use the program, we have had surprisingly little information about how it works or what our options are. This web site seems potentially interesting. The state seems to favor the consumer directed model -- which is more work for parents.
PCA Program Consumer GuidebookSeems there's a business opportunity for outsourcing some of the work of the consumer directed model.
The PCA Program Consumer Guidebook has been developed to provide information about Minnesota’s Personal Care Assistance (PCA) program and the many options you have. DHS strives for a consumer directed service model so YOU make decisions about your PCA services.